Pickup & Return


All major deliveries will be made through personal service at N1 Gas stations. This system will make sure that any verification of the rental process is much hassle-free experience as possible for you. It also gives you a chance to pickup the rental package near your location.

N1 is a leading fuel distributor in Iceland with locations all around Iceland. When you stop to pickup your Trawire Internet Package you can fill the tank, grab a quick bite, travel supplies or tasty cup of coffee before you hit the road again.

  • Pickup locations

    When ordering you can choose one of the following pickup locations:

    1. 24/7 – N1 Laekjargata Hafnarfjordur
    2. 24/7 – N1 Hringbraut Reykjavik
    3. 24/7 – N1 Artunshofdi Reykjavik
    4. Airport – N1 Hafnargotu Keflavik

Pickup of the device

For N1 Gas Station pickup you can either print out your voucher or open in your device and show N1 Gas Station personnel. Note that Airport – N1 Keflavik is only open Mon – Fri 07:30-22:00, Sat – Sun 10:00-22:00. Other N1 Stations are open 24/7

Delivery & handling fee

  1. At 24/7 N1 gas station – $15 (total for pickup and return). This is the cheapest and most hassle free delivery method.
  2. Near Airport – N1 Gas station – $25 (total for pickup and return). N1 Keflavik is open Mon-Fri 07:30 – 22:00 and Sat-Sun 10:00 – 22:00″. It’s about 9 min drive from the Airport. Other N1 are open 24/7.
  3. Any Post office in Iceland – $25 (total for pickup and return). Note limited opening hours.
  4. Hotel Front Desk – $45. Choosing more expensive modem packages you can choose to have the modem delivered to hotels. The hotel has to have full front desk service to receive the modem package and be able to forward the modem package to it’s customers. The customer has to have the hotel permission to receive the modem through their front desk.
  5. If you are late – Pick up without preorder at Keflavik Airport – Hotspot.rent

The delivery fee covers both Pickup and Return cost of the rental package.

Return of device

Included in the modem package is a prepaid envelope for postal return (drop it in any of the red mailboxes in Iceland). You have many to choose from all around the country. Even in a mailbox located in the departure hall at Keflavik Airport on the 2nd floor.

You can find locations of mailboxes (póstkassar) here.

Please note regarding return.

We highly urge our customers to return the modem direct to mailbox. If handed elsewhere, for example to a hotel front desk or at the car rental, the customer (you) is responsible for the return process from that point.