No connection or if nothing works
Better connection:
- Place the modem on highest possible point in car/indoors.
- If you have a USB car charger, plug the modem in while using it. when connected to power it will not reduce signal power to save battery. Please note that some chargers are low powered so it may not charge while in use at the same time.
- Remove and erase all connection setting on your devices and connect again to the modem.
No signal – verify signal:
- Check your/others phone mobile signal bars (if possible) and compare it to the modem signal.
- Restart the modem by pressing the Power Button for 10 seconds.
- Remove back cover, battery and SIM card and assembly again. Restart.
If nothing works:
- Reset the modem by pressing reset button for several seconds with fx paper clip. If you reset the modem it will also change default wifi settings. The reset buttun is behind the battery cover on the modem back. Restart. You should see the new network name and password on the modem screen when power button/WPS/menu button is pressed.
- No luck? Contact Trawire