Coronavirus/COVID-19 and booking cancellations

Trawire.com has not activated (written March 10., updated March 13.)* a special cancellation policy for customers affected by the Coronavirus disease (COVID-19) as we handle each cancellation individually. We first point to our current cancellation policy:

• 28 days and more prior to arrival date | 100% refund
• 14 days and more prior to arrival date | 50% refund
• No refund for dates closer than 14 days to arrival date.

All customers have the option to keep the reservation infinitely for future use. If customers ordered additionally The Trawire Cancellation Pack it will of course cover all cancellations.

Customers can also check their own cancellation insurances for help.

*This could be updated due to global force majeure decisions.
*We process each customer case individually so feel free to contact us.