Can I return the modem right after pickup and get a full refund?

In general? No.

If you pickup the modem and decide you do not need it (by returning it to mailbox), we will not refund your order.

The modem has been taken out of possible use for others, we have paid the reseller for delivery as you have picked up the modem, we have paid for return postage and we have to wait for the modem to return by post before being able to rent it out again.

If you return the modem back to pickup location around time of scheduled pickup, we consider a full refund in very special cases. You need to get verification from us or staff at pickup location that you have returned right away and the box is ok/unopened.